It was 2 a.m. when Mrs. Green’s tenant rang. A pipe had burst under the kitchen sink, and water was flooding everywhere. Unfortunately, Mrs. Green was on holiday abroad and didn’t answer the phone.
By the time she returned, the damage was significant, costing thousands in repairs.
If she had used a managed service, her letting agent would have taken the call, dispatched an emergency contractor immediately, and protected the property from serious damage.
24/7 management protects landlords and reassures tenants. Emergencies don’t wait until office hours — but a professional agent is always prepared. 247 have a 24hr online reporting service with a ticket system.
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