If you have a maintenance issue or fault you would like to report please complete the online form.
The form will only work if you enter all the information, please ensure you have filled in your name, a valid email address and your telephone number. Please also take at least five or six photographs of the problem from different angles to enable the maintenance team to bring with them the correct parts and equipment.
Please remember this can be done from the Internet on any form of device.
If you smell gas please call the emergency number 0800 111 999, turn off all gas appliances and open all your windows and doors.
24/7 Emergency Pager Reminder.
In some cases an emergency call out may be justified.
Emergencies are any calls that will involve any Emergency services, police, fire, ambulance. Then you must contact the emergency pager number given at the rear of your Assured Shorthold document (AST) regardless. Leave your Name, address and Telephone number and a member of the repair team will call you back.
PLEASE REMEMBER if you call them out and it is not an emergency you will be charged £65 plus costs.
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